Privacy Policy for DXB24 ART
Effective Date: 20-02-2025
At
DXB24 ART, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website,
https://dxb24.art, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment information (processed securely via third-party payment gateways).
- Non-Personal Information: Browser type, IP address, pages visited, and referring website.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account, orders, or inquiries.
- To improve our website, products, and services.
- To send promotional emails (if you have opted in).
- To comply with legal obligations.
3. Artwork and Artist Information
When you purchase or exhibit artwork through our platform, we may display images and descriptions of the artwork on our website, social media, or promotional materials. If you are an artist, we may also display your name, biography, and portfolio. If you prefer your artwork or information not to be displayed publicly, please contact us at
support@dxb24.art.
4. Auction and Bidding Data
When you participate in our auctions, we collect and store information related to your bids, including your bid amount, time, and IP address. This information is used to ensure the integrity of the auction process and to resolve disputes.
5. Shipping and Delivery
To fulfill your orders, we share your shipping address and contact information with our shipping partners. We ensure that these partners adhere to strict data protection standards.
6. Marketing and Promotions
With your consent, we may use your email address to send you updates about upcoming auctions, new artwork, and special promotions. You can unsubscribe at any time by clicking the ‘Unsubscribe’ link in our emails or contacting us directly at
support@dxb24.art.
7. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Secure Socket Layer (SSL) technology to encrypt data during transmission.
- Regular security audits and updates.
- Restricted access to personal information by authorized personnel only.
8. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering products.
- Legal Authorities: When required by law or to protect our rights and safety.
9.A. International Transactions
If you are purchasing or selling artwork from outside your country of residence, please note that your data may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data is protected in accordance with this Privacy Policy.
9.B. International Users
If you are accessing our website from outside your country of residence, please note that your data may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data is protected in accordance with this Privacy Policy..
10. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails at any time.
To exercise these rights, please contact us at
support@dxb24.art.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at
support@dxb24.art.
13. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, we retain transaction records for tax and legal compliance purposes.
14. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
15. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
16. Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
18. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@dxb24.art
Phone: +971502494956
Address: Al Barsha-1, Mall of Emirates, Dubai, United Arab Emirates
